What is included: - Course Completion Certificate - Interactive Course Materials (Video, PDF, Images, References) - 3 Exam Retakes - Support via Email or WhatsApp - Course Access: 12 Months Course Length This flexible online course lets you learn at your own pace, completing it in days or weeks based on your schedule. For example, if the course includes 10 modules with 4 topics each, you could complete it in a single day by staying focused and studying continuously. Alternatively, you could finish one module per day, completing the course in 10 days. The choice is yours! Global Recognition and Awards: Our courses have gained global recognition and multiple awards, attesting to their quality and effectiveness. Inside the course: Throughout the course, you will engage with the content through reading, video (if available), and various activities and assessments. Each course includes all assessments, allowing you to assess your understanding as you progress through the material. At the end of each module or unit, you will be required to complete an assessment test. These tests are automatically graded, giving you immediate feedback on the correctness of your answers. 1- Study Method: Online 2- Log in Access: After you pay, we will register you for the course and then send you the login access. 3. Exam system and Pass Mark: Multiple Choice Exam with an 80% Pass Mark 4. Fast Exam Type: Online Multiple-Choice Assessment, almost all modules have quizzes and a maximum of 3 attempts are allowed. The passing mark is 80%. 5. Exam Fees: The Exam Is Included in the Price 6. Exam Retakes: 3 Times Retakes at No Extra Cost 7. FastTrack: Free 8. Qualification Type: CPD (Continuing Professional Development) 9. Credit: CPD Credit (See Our FAQs - https://cpd.oxfordce.co.uk/cpd-faqs/) 10. Online Interactive User-Friendly Course 11. 24 Hours Course Access, 365 Days of the Year 12- What are CPD points, hours, units and credits? SEE QUESTION NO 30 https://cpd.oxfordce.co.uk/cpd-faqs/ 13- Study Anywhere/Anytime: Study the Course Anywhere/Anytime on PC, Mobile, and Tablet. You Can Even Learn on Your Way to Work 14- This Assists You to Advance in Your Career and Move into New Positions Where You Can Lead, Manage, Influence, Coach, and Mentor Others 15- Do employers consider CPD certificates? SEE QUESTION NO 38 https://cpd.oxfordce.co.uk/cpd-faqs/ 16- Can I Get a Job with a CPD Certificate? SEE QUESTION NO 37 https://cpd.oxfordce.co.uk/cpd-faqs/ 17- Will the Universities accept CPD certificates? SEE QUESTION NO 29 https://cpd.oxfordce.co.uk/cpd-faqs/ 18- Is CPD Equivalent to NVQ Qualification? SEE QUESTION NO 27 https://cpd.oxfordce.co.uk/cpd-faqs/ .....AT A GLANCE
Restaurant Hospitality Management Level 2
The Restaurant Hospitality Management Level 2 course provides team members with information, skills and advice, to help them fulfil their role as a restaurant manager and exceed their clients’ service expectations.
Upon completion of the course, team members will have the competence to work as a restaurant manager at a 5-star hotel or in a local eatery.
What’s Covered in the Course?
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An introduction to the front-of-house function of a restaurant;
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The role of a restaurant manager in all types of restaurants, anywhere in the world;
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The different types of restaurant establishments and their layouts;
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The importance of excellent customer service within the hospitality industry;
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How to deal with customer complaints in a calm and effective manner, in order to ensure that the customer will return in the future;
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Know your drinks: a comprehensive knowledge of beverages and how to serve them;
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Know your food: the importance of knowing every item on the menu, what is in each dish and the causes and effects of food allergies;
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Restaurant licensing laws: this covers age verification and what you can accept, in order to verify the age of customers on licensed premises;
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Restaurant system checklists: what checklists are needed, how to put them in place and how to monitor them, to ensure that the restaurant runs smoothly and cost-effectively;
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Health and safety laws associated with a restaurant, from front-of-house to the kitchen; food safety and storage;
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Restaurant terminology that is commonly used in the industry.
What are the Benefits of the Course?
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Improved career prospects for the employee, combined with greater competence and confidence for those already working within the industry;
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The 21 online modules are accessible on any device, so the team member can study from anywhere with an internet connection, using a PC, laptop, tablet or smartphone;
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An industry-recognised certification, with online support to guide and assist the employee throughout the course;
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An accessible and comprehensive syllabus;
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No entry requirements –restaurant experience is not a prerequisite to your staff member completing the course.