What is included: - Course Completion Certificate - Interactive Course Materials (Video, PDF, Images, References) - 3 Exam Retakes - Support via Email or WhatsApp - Course Access: 12 Months Course Length This flexible online course lets you learn at your own pace, completing it in days or weeks based on your schedule. For example, if the course includes 10 modules with 4 topics each, you could complete it in a single day by staying focused and studying continuously. Alternatively, you could finish one module per day, completing the course in 10 days. The choice is yours! Global Recognition and Awards: Our courses have gained global recognition and multiple awards, attesting to their quality and effectiveness. Inside the course: Throughout the course, you will engage with the content through reading, video (if available), and various activities and assessments. Each course includes all assessments, allowing you to assess your understanding as you progress through the material. At the end of each module or unit, you will be required to complete an assessment test. These tests are automatically graded, giving you immediate feedback on the correctness of your answers. 1- Study Method: Online 2- Log in Access: After you pay, we will register you for the course and then send you the login access. 3. Exam system and Pass Mark: Multiple Choice Exam with an 80% Pass Mark 4. Fast Exam Type: Online Multiple-Choice Assessment, almost all modules have quizzes and a maximum of 3 attempts are allowed. The passing mark is 80%. 5. Exam Fees: The Exam Is Included in the Price 6. Exam Retakes: 3 Times Retakes at No Extra Cost 7. FastTrack: Free 8. Qualification Type: CPD (Continuing Professional Development) 9. Credit: CPD Credit (See Our FAQs - https://cpd.oxfordce.co.uk/cpd-faqs/) 10. Online Interactive User-Friendly Course 11. 24 Hours Course Access, 365 Days of the Year 12- What are CPD points, hours, units and credits? SEE QUESTION NO 30 https://cpd.oxfordce.co.uk/cpd-faqs/ 13- Study Anywhere/Anytime: Study the Course Anywhere/Anytime on PC, Mobile, and Tablet. You Can Even Learn on Your Way to Work 14- This Assists You to Advance in Your Career and Move into New Positions Where You Can Lead, Manage, Influence, Coach, and Mentor Others 15- Do employers consider CPD certificates? SEE QUESTION NO 38 https://cpd.oxfordce.co.uk/cpd-faqs/ 16- Can I Get a Job with a CPD Certificate? SEE QUESTION NO 37 https://cpd.oxfordce.co.uk/cpd-faqs/ 17- Will the Universities accept CPD certificates? SEE QUESTION NO 29 https://cpd.oxfordce.co.uk/cpd-faqs/ 18- Is CPD Equivalent to NVQ Qualification? SEE QUESTION NO 27 https://cpd.oxfordce.co.uk/cpd-faqs/ .....AT A GLANCE
Hotel Management Certification Level 3
If you run a hotel and are looking to train existing members of your team or new starters to managerial level, this course will prove to be the perfect choice for you. From customer service to marketing, hotel management requires a specialised knowledge in a variety of fields, if someone hopes to become successful.
This interesting 23 module course will guide your staff through everything they need to know, in order to equip themselves with the knowledge they need, so that they can become skilful and effective in the hospitality and tourism industry.
Upon completion of each module, learners will be tested, to ensure that they understand the concepts and ideas that they have been presented with.
Once your team members have completed the course, they will receive an accredited certificate that can either be posted or printed directly from your workplace.
What’s Covered in the Course?
In this course, your staff members will learn about:
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The services and products that customers often expect and how to provide them at a reasonable cost;
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The many available positions that will need to be staffed in an average hotel;
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The differences between types of rooms and hotels and how to price them accordingly;
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The reasons why your team members’ personal appearance and presentation are so important and how to look their best;
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Customer service and why it’s so vital in the hospitality industry;
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Why language is important as a hotel manager, especially knowledge of the English language;
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The various methods of taking reservations, including by e-mail and telephone;
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The best procedures, when checking guests in and out and performing wake up calls
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Why the front desk manager role is key;
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How to accept various forms of payment and why exchange rates are important;
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An introduction to facility management and the role it plays in managing hotels;
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How to market your hotel, to help drive business.
What are the Benefits of the Course?
There are a range of benefits of successfully completing this course. These benefits include:
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Your team members will gain the necessary skills that can help to advance their career in hotel management;
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Gaining an understanding of the central role that a hotel manager plays;
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The ability to study at the time and from the place that works best for your team members;
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Upon completion of the course, your team members will receive an industry-recognised certification that can be printed from the workplace;
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Study materials are available on all major devices – all that’s required is an internet connection.