Kickstart Your Career Certification

Kickstart Your Career Certification

This Kickstart Your Career course gives you everything you need to know about returning to the workforce after taking time out to care for your children, or entering the workforce for the first time. At the conclusion of this course, participants have the tools they require to confidently pursue a career in the field of their choosing.

The course covers many topics related to successful integration into any working environment from the communication skills you need, to ways to comply with existing privacy legislation. We have developed this course to give students important information about how to successfully enter or re-enter the workforce.

Throughout the course, students are provided with instruction, tips and techniques for learning how to manage their time, how to work in teams and how to communicate effectively with their managers and colleagues. The course also covers negotiation skills that are crucial for working with others and earning a fair salary for yourself. Students of this course further learn about how to improve their personal effectiveness, manage customer relations and how to deal with stress on the job. At the conclusion of the course, students receive a diploma, proving they have successfully completed each module.

What You Will Learn

This course was designed to give takers a total overview of what is involved in entering the workforce, regardless of experience or industry.

Here’s what the course covers:

• How to establish and manage priorities on the job

• What their rights are in workplace relationships and how to enforce those rights

• The specific skills involved in strengthening personal effectiveness

• The signs of stress and how to avoid burnout

• How to develop a relationship with your customers by focusing on Customer Relationship Management

• The interpersonal skills needed to handle difficult people and situations

• Tips on how to work well in, and eventually lead, workplace teams

• The main phases of negotiation and how to put those phases into practice successfully

• Important information about data protection, including how to apply legislative frameworks to your job

• How to create a CV that attracts attention, along with crucial interviewing skills

Benefits of the Kickstart Your Career Course

This Kickstart Your Career course includes the following benefits:

• An affordable course that helps prepare you for entry, or re-entry, into the workplace after a period away

• A curriculum that is easy to understand, divided into 10 complete modules

• The achievement of feeling confident about your decision to return to work

• Learning new skills, such as assertive communication, negotiation and how to work in teams, which you can use in the workplace and beyond

• Learning how to effectively manage stress, both at work and in your personal life

• The ability to study from any location with an internet connection

• Learn the material at any time and at your own pace

• Lifetime access to the course – no deadlines

• Obtain a recognised certification when completing the course, which will improve your career prospects

Modules

Module 1: Introduction/Time and Priority Management

How to establish and manage priorities;
Essential time management skills;
The importance of lists;
The value of scheduling;

Module 2: Assertiveness

The three main communication styles, as well as the differences between them;
The components of assertive communication;
Rights that everyone has in all relationships, both personal and professional;
How to understand yourself and others, in terms of communication style;

Module 3: Improving Personal Effectiveness

What ‘personal effectiveness’ means and details about forming positive habits;
Information about how to increase your effectiveness in the workplace;
How to develop certain skills that help you become a more effective employee;
The importance of using feedback, to increase your effectiveness;

Module 4: Stress Management

What workplace stress is and who is responsible for its management;
The effect that stress has on the body and mind and in a group setting;
How stress can turn into burnout and what to do if this happens to you;
Strategies to minimise conflict-related stress;

Module 5: Customer Relationship Management

What customer relationship management is and its importance to organisations;
How to examine your customer base;
Details about what customers expect from your company;
How to measure customer relationship management;

Module 6: Dealing with Difficult People and Situations

How to understand human behaviour and motivations;
Advice on how to handle difficult people with ease;
Information regarding working in difficult situations;
The interpersonal skills that you should develop, in order to help you in the workplace;

Module 7: Working in Teams

What a high performance team is and how to create one;
How to develop and strengthen your team;
Information about the communication process;
What effective leadership consists of;

Module 8: Negotiation Skills

The fundamental elements of negotiation;
How and why you should prepare for all negotiations;
Setting objectives and learning about the objectives of others;
Important communication skills required for successful negotiations;

Module 9: Data Protection in the Workplace

All about the Data Protection Act 1998;
Information about the ICO (Information Commissioner’s Office) and the enforcement of data protection laws;
How to store and share personal data;
What to do in the event of a data breach or complaint;

Module 10: Job Interview & CV Writing Skills

How to put together a great CV
How to write a cover letter
The various types of job interviews employers use to select candidates
How to prepare yourself for the most common job interview questions and tasks